Experience
2023 Gonzaga University Spokane, WA
Master of Arts - Communication & Leadership
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Concentration: Strategic and Organizational Communication
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Implementing strategic and crisis communication
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Creating strategic digital content
2006 Gonzaga University Spokane, WA
Bachelor of Art - Print Journalism
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Minor: Political Science
Professional Experience
2017-Present South State Bank Mount Pleasant, SC
Team Member Experience Coordinator
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Promotes company culture
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Writes/reviews internal communications
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Facilitates and organizes engagement surveys
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Organizes events
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Creates strategic content
Financial Service Representative/Teller
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Manages, audits, orders, and sales vault cash as back up vault teller
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Assist in training new employees
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Processes withdrawals, deposits, bonds, loan payments, cash checks, and sale cashier’s checks
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Demonstrates active listening skills in order to provide an excellent customer experience
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Maintains ongoing bank compliance requirements
IT Communications Champion
• Completes hardware and software installation on site for the branch
• Acts a bridge communicator between the branch and the IT department​
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Photo by Heather Tackett